Construction Equipment Parts LLC (CE Parts) will, at times, accept the return of parts or components. For a part or component to be returned certain criteria must be met. All criteria for returns are subject to the “Parts Condition Definition” and our “Terms and Conditions”. Authorized returns will receive a full refund, less freight cost, when the predefined quality standard has not been met or the part fails within the stated warranty period (see Parts Condition Definitions). If CE Parts supplies the wrong part, CE Parts reserves the right to replace the part or return the part for a full refund, including freight. If the purchaser orders the wrong part, the purchaser will be responsible for freight and a 20% restocking fee. Purchaser is responsible for secure packaging and freight costs. Returns received with damage due to poor packaging or damage in transit will be charged a 20% restocking fee.
Returns without proper authorization will be refused and returned to sender at sender’s cost. All returns must be labeled with a Returned Merchandise Authorization (RMA) number. For return authorization contact the CE Parts sales team for processing.
All returns must be authorized by CE Parts prior to returning the item. Warranty returns must be requested within the respective time frame of the item’s condition, please see below:
Used – Good:
30 days, parts only
90 days, parts only
6 months, parts only
12 months, parts only
Core (or any “as-is” sale):
All non-warranty returns must be authorized by CE Parts prior to returning the item, and must be requested within 30 days of the invoice date.